Q: I have a question about NeuroExplorer, can Plexon help me?
NeuroExplorer comes from a third party developer, and they prefer that any NeuroExplorer technical support questions go directly to them. See www.NeuroExplorer.com for more information.
Q: Other than Offline Sorter and NeuroExplorer, how can I analyze my data?
Plexon has two software development kits available on our web site available in MATLAB and C++. The first SDK deals with directly accessing the data collected by the Server application, called the Client Development Kit. The second SDK is for reading the Plexon file formats, PLX and DDT. Both kits have sample programs and detailed comments in each source file.
Q: Can I use my Offline Sorter or NeuroExplorer license key at home or on my laptop?
Yes, but be careful not to lose them.
Q: My Offline Sorter or NeuroExplorer key work fine on one computer, but are not recognized by the program on another. What is wrong?
Lately we have noticed that this problem, typically observed on laptops, can be easily solved by downloading the latest Sentinel drivers for the key. This driver is located here - www.safenet-inc.com/support/tech/sentinel.asp. Click on the “Sentinel Key Driver (for Windows only)” link.